Shipping policy

Shipping Policy

Domestic Fast Shipping (United States) All orders placed on our US store are produced, fulfilled, and shipped directly within the United States. Because your items are dispatched domestically, you will not encounter international customs clearance, import duties, or unexpected border delays.

Production and Handling Times Many of our decorative items, wall decals, and art prints are made to order specifically for you to ensure maximum quality control.

  • Production Time: Please allow 3 to 5 business days for your order to be printed, carefully inspected, and packaged prior to shipment.

  • Peak Seasons: During holiday periods or high-demand promotional events, production times may extend slightly (up to 7 business days).

Shipping Rates & Estimated Delivery Times Once your order leaves our US production facility, transit times depend on the shipping method selected at checkout and the destination address within the US:

  • Standard Shipping: Estimated 3 to 6 business days in transit.

  • Expedited Shipping (if available): Estimated 2 to 3 business days in transit.

(Note: Delivery times are estimates provided by shipping carriers such as USPS, UPS, or FedEx and cannot be guaranteed. Total turnaround time equals Production Time + Transit Time).

Order Tracking As soon as your order ships, you will receive an automated email notification containing your carrier tracking number. Please allow up to 24–48 hours for the tracking status to update in the carrier’s system.

Address Accuracy & Shipping Issues

  • Incorrect Addresses: Please double-check your shipping address during checkout. We are not responsible for packages delivered to incorrect addresses provided by the customer. If you notice an error in your shipping details, contact us immediately at admin@aidazamora.com. Changes can only be made before the order enters the production or shipping workflow.

  • Lost or Damaged Packages: If your package arrives damaged or appears to be lost in transit, please contact us promptly with your order number and photos of the damaged item/packaging. We will work directly with our US fulfillment network to send a replacement as quickly as possible.

Contact Us For any questions regarding your order or shipping status, please reach out to our customer support team:

  • Email: admin@aidazamora.com

  • Support Hours: Monday – Friday